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Guest Services

We promise to serve the guests with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. We will succeed when every decision is based on our mission and our beliefs.
 
 
   
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Food and Beverage

NEWS UPDATE
As reported on WPLG Local 10 - American Airlines Arena Says ESPN Report Misleading - MIAMI -- Executives at the American Airlines Arena have sent a letter, to all Miami Heat season ticket holders, calling a recent ESPN report misleading, Local 10's Jeff Weinsier has learned. Click here to view video.

Hot, hot, hot! Dock yourself bayside and turn up the heat on your tastebuds. Savor our regionally and tropically influenced specialties at AmericanAirlines Arena, home of the Miami HEAT. Whether you’re cheering the team or singing your heart out at a headline concert, the luxurious setting, views of Biscayne Bay and award-winning cuisine blend perfectly to create a truly memorable experience, right in the heart of Miami.

Our signature dishes are served in the Dewar's 12 Clubhouse, with a panoramic view of the court on the side! The Clubhouse menus offer an array of flavors from around the world, featured on our signature chef's table. Or enjoy a sandwich or snack from our Arena favorites in the cocktail lounge. Our two exclusive Flagship Lounges, available to Flagship members only, serve a complete selection of à la carte menu items, including fresh sushi, ceviche, jumbo shrimp and more.... as well as our "Chef's table selections". We offer an extensive list of liqueurs and beverage offerings, as well as a premium wine list. Flagship members sit right where the action is - center court! If you would like more information on how to become a Flagship member, give us a call.

The Centre Court Luxury Suites include 24 Suites, 54 Loge Suites and 6 Starboxes, all with an outstanding view of the arena floor, Biscayne Bay or the Port of Miami. Suiteholders can savor specialties from our restaurant-style menu, featuring Chilled Stone Crab Claws, Peppercorn Crusted Beef Tenderloin and our very own innovation – the signature dessert cart.

Located throughout the arena, all guests can enjoy a range of menu offerings with local flair, from the 14 general concessions and 28 portable carts, including the Grey Goose and Bacardi Bars located on the Plaza overlooking Biscayne Bay. Try Papa Johns, Nathan's Famous Hot Dogs, Sammies gigantic hand-carved sandwiches or opt for some Latin or Mexican fare from Mexi-go or the Samba carts!

Experience culinary classics like never before on our general concessions level. You've never seen anything like it! Try a delicious taco made-to-order with beef, chicken or veggies from our Mexi-go Cart. Taste the Sweet Down-home Plantains and Arepas from our Samba Cart or dig in to a gigantic hand carved sandwich from Sammies, served with potato chips of course! Then there's Papa Johns, Nathan's Famous Hot Dogs and the famous Red Flame Grill. Stop on by the new locations: Samba Cart featuring Pinchos, the beef or chicken kabobs. The Wok Stop featuring yummy chicken or beef lo mein served with your very own chopsticks its sure to tantalize your tastebuds! Swing by the Sushi Stop and you will find our California, Spicy Tuna and Salmon rolls. Last but not least is the Big Dog Cart which features our 1/2 pound hot dog served with all the toppings! There's something for everyone here at the AmericanAirlines Arena!

Please call 786.777.2000 to reach our Levy Restaurants receptionist; or you may dial directly to 786.777.2582 for the Dewar's 12 Clubhouse and 786.777.2500 for the Flagship Lounge.

All Credit Cards Accepted: American Express, Diner’s Club Discover, MasterCard, VISA

 
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